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March 27, 2022Position/Job Description
Title: Family Services representative- Position Summary: Performs all duties and responsibilities that relate to Family Services/burial arrangements
- Assist families with burial arrangements, inscriptions, new sales of monuments, vases, flowers, etc.
- Handle legal title and affidavit paperwork with families
- Receive funeral orders from funeral directors and distribute to Superintendents
- Work with Superintendents to determine if burial location can be “re-used”
- Communicate with Funeral Directors on size of casket, dates, etc.
- Create and mail out contracts for inscriptions and various cemetery services
- Maintain all cemetery records and update Database
- Prepare weekly work detailed reports and make weekly deposits
- Ensure cemetery ownership records are kept up to date
- General clerical duties
- Assist with requested family research
- To periodically attend scheduled cemetery events
- To attend burial services in the cemeteries
- To perform any other duties assigned to this position.
- Work conditions:
- Mostly indoors; some occasional field work to attend burials.
- Must provide own transportation if attending events or burials.
- Candidate Specification Requirements:
- Must possess good communication and written organization skills.
- Maintain a professional and positive attitude with managers, co-workers, clients, callers and visitors to the cemeteries
- Self-motivated and able to work unassisted
- Must possess compassion for other’s grief
- Must have the following computer skills: Nexus, Word, Excel and Outlook
- Good common sense and basic knowledge of heirship laws
- Good speech communication is necessary
- Good hearing and vision is necessary
Position will be in St. Patrick Cemetery or St. Louis Cemetery office; position is full-time with benefits
Apply by emailing resume with cover letter to:
NolaCatholicCem@arch-no.org
